CANCELLATION POLICY:
We follow a very transparent policies for our customers
to provide them with the best experience and work:
- An
order placed cannot be considered for cancellation after 12 hours of order
placement. In case if team have initiated the work or once the customer
communication is started with the team.
- No
cancellations would be entertained for the services that our marketing
team has offered to the customers on special occasions like New Year,
Christmas, Diwali, Holi, Thanksgiving etc.
- Once
the customer paid, the amount cannot be returned back in any case and can
only be adjusted for any future order within 120 days.
- Any
issues raised on projects from customer would not be entertained if it is
related to any third party service or software like hosting, domain,
server, email, images, videos, plugins, etc. And in terms get such issues
resolved by EDUCATIONS PLANET, an extra fee would be applicable to
customer.
- In
case if you have not received the accurate services as promised or shown
on website, then bring the problem in our support team or sales team
notice within 24 hours of receiving, and we will take an appropriate
action on same.
REFUND POLICY:
- By
opting to our services and products, you are obliging to the policies of
our business and industry. And as such, EDUCATIONS PLANET does not provide
any provision for money back policy. If you are not satisfied with any of
the product or service provided by our team then you must report your
concern with the concerned customer service within 24 hours of opting. We
will look into your concern fully and will take the most fitting course of
step afterwards.
- As
per the industry and business composition and structure, we provide a
suitable process to the clients to pay for the next month’s services after
evaluating the performance / result of the current and previous period. In
accordance to the nature of the industry, we, or any other firm in the
field cannot guarantee any exact ranking / traffic / sales. When you are
paying for the next month, it specifies that you are satisfied and pleased
with our service offerings to you till now.
- For
any SEO plan constituted and provided under the ‘Guaranteed MoneyBack SEO
Plan’, it needs to be implemented through a separate agreement and re-run
policy to be eligible for the MoneyBack. The related terms and conditions
for such plans can be checked on the MoneyBack SEO Page.